Methods of ordering your Repeat Prescriptions

  • Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
  • NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
  • SystmOnlineClick here to use our online system
  • By repeat slip or on paper – You can drop your repeat slip in the prescription box

Please Note

Please note that requests for Repeat Prescriptions cannot be taken over the phone. 

Prescriptions that are to be collected from the Cowfold Medical Group without the medication being dispensed will be ready for collection after FIVE FULL WORKING DAYS from the time of the request. 


  • MONDAY – 8.00-6.30PM
  • TUESDAY – 8.00-6.30PM
  • THURSDAY – 8.00-6.30PM
  • FRIDAY – 8.00-6.30PM

If it is more convenient for you to collect your medication from Partridge Green Surgery, please note that Partridge Green Surgery closes at 1pm every day.

If you are a non dispensing patient, once the prescription has been signed it can be collected or sent to a local nominated Pharmacy, or posted to the patient with an SAE.

There are repeat prescription forms in the entrance foyer at Cowfold Surgery, please write your request on the form and post it in the green prescription box also located in the entrance foyer.

Please allow FIVE full working days, excluding weekends and Bank Holidays, for your request to be processed where we are dispensing your medication.

A member of the Dispensary Team will text you when your medication is ready to collect, please do not telephone the surgery.

HRT Pre-Payment Certificate

From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).

The HRT PPC will be available to buy in one single payment online at, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.

Before buying an HRT PPC, you should check if:

Non-Prescription Medication

Guidance has been issued by the NHS on medical problems which are no longer being treated with prescriptions. Patients are being asked to go to the supermarket or their pharmacy to find an appropriate over-the-counter treatment.

  • Acute sore throat
  • Conjunctivitis
  • Coughs, colds and nasal congestion
  • Cradle cap
  • Dandruff
  • Diarrhoea (adults)
  • Dry eyes/sore tired eyes
  • Earwax
  • Excessive sweating
  • Haemorrhoids
  • Head lice
  • Indigestion and heartburn
  • Infant colic
  • Infrequent cold sores of the lip
  • Infrequent constipation
  • Infrequent migraine
  • Insect bites and stings
  • Mild acne
  • Minor burns and scalds
  • Mild cystitis
  • Mild dry skin
  • Mild irritant dermatitis
  • Mild to moderate hay fever
  • Minor conditions associated with pain, discomfort and fever (e.g. aches and sprains, headache, period pain, back pain)
  • Mouth ulcers
  • Nappy rash
  • Oral thrush
  • Prevention of tooth decay
  • Ringworm/athlete’s foot
  • Sunburn
  • Sun protection
  • Teething/mild toothache
  • Threadworms
  • Travel sickness
  • Warts and verrucae

Prescription charges

These charges apply in England only.   In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 3-month PPC: £31.25
  • 12-month prepayment certificate (PPC): £111.60

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.