Blood, Urine and X-ray Results
Your doctor will normally advise you how long it takes for test results to arrive back in the practice. Please call after 11:30 a.m. for any results of tests performed by your doctor.

Appointments
Please call at the reception or telephone during office hours only. For ROUTINE appointments or queries about results, please avoid telephoning between 8.30 a.m. and 10.30 am. It is usually much easier to telephone the surgery in the afternoon

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Registration
Pre-registration
Non-English Speakers

New Patients and Practice Area

To register with the practice you will need to contact the surgery and inform us that you wish to register.  You will be eligible to register if you live in our practice area. 

You will need to come into the surgery with a medical card which you must sign (if you can find it) and hand it in at reception.  If you have mislaid your Medical Card, forms are available at reception for you to complete.  You may also complete and sign a form on behalf of family members, or for anyone who has authorised you to do so. 

From 1st April 2004 patients register with the practice and to manage the workload of the practice across the two sites we allocate patients to a GP.  You do have the right to express a preference as to which doctor you would like to be assigned but at all times this will be dependent on your request being appropriate, reasonable and that the doctor requested is available.  Please remember that if you wish to register with Dr Smethurst, she only works part time and her appointment availability may be more restrictive.  If you wish to register with Dr Stupple then he can be seen at either surgery although the majority of his appointments will be at Partridge Green. 

After completing the relevant registration forms you will be asked to make an appointment with the practice nurse or doctor so that information can be obtained about your past and present health problems and treatment. 

It is at the discretion of each doctor to accept you onto his or her list but such discretion cannot be discriminatory on the grounds of disability or medical condition, age, appearance, race, gender, social class, religion or sexual orientation.  If you were refused inclusion, you would be notified, within 14 days, the reason for the decision and given information on how to find a new practice.

Practice Area

Practice Area

 

 
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